Terms & Conditions
1. Introduction
Welcome to BondiBrit. These Terms and Conditions govern your use of our website (www.bondibrit.com) and your purchases from BondiBrit. By using this website and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.
2. General Information
BondiBrit is a UK-based business offering high-quality, stylish leisurewear for women. Our aim is to provide you with versatile and luxurious clothing for all occasions, from home to work and beyond.
3. Placing an Order
By placing an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance by us. Once you have completed your order, you will receive an email confirming the details of your purchase. Please note that this email is an acknowledgement and not an acceptance of your order.
4. Prices and Payment
All prices are in GBP (£) and include VAT (if applicable). We accept payment via major credit cards, debit cards, and other methods as specified during checkout. Payment is required at the time of order.
We reserve the right to change prices at any time without notice, although any price changes will not affect existing orders that have already been confirmed.
5. Shipping and Delivery
We offer standard and express shipping options to the UK. Shipping costs will be calculated during checkout, and you will be informed of the total cost before finalising your purchase.
We aim to process and dispatch orders within 1-2 business days. Delivery times will vary depending on the chosen shipping method. Please note that delivery times are estimates, and we cannot guarantee specific delivery dates.
6. Returns and Refunds
We want you to love your BondiBrit purchase. If for any reason you are not completely satisfied, we offer a 14-day return policy from the date of delivery. To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in the same condition as when you received it.
- The item must be in its original packaging, including any tags or labels.
- The return must be initiated within 14 days of delivery.
- You must provide proof of purchase, such as the order number or receipt.
Items Not Eligible for Return:
- Items that have been worn, washed, or altered.
- Items that are damaged or have been stained, marked, or worn.
- Items purchased on sale or with discounts, unless otherwise stated.
Return Process: To initiate a return, please email us at orders@bondibrit.com with your order details. We will provide instructions on how to return your item. You will be responsible for the cost of return shipping, unless the item is faulty or damaged.
Once we receive the returned item and confirm its condition, we will process your refund to the original payment method within 7-14 business days. Please note, shipping charges are non-refundable.
7. Faulty or Damaged Items
If you receive a faulty or damaged item, please contact us within 7 days of delivery. We will provide a full refund or offer a replacement, depending on your preference. Return shipping for faulty items will be covered by BondiBrit.
8. Product Descriptions and Availability
We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, we do not guarantee that the descriptions, images, or prices are error-free. If an error is discovered, we will notify you as soon as possible, and you will have the option to cancel your order or accept the corrected information.
Products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time.
9. Intellectual Property
All content on this website, including images, logos, text, and design, is the property of BondiBrit and is protected by copyright laws. You may not use any of this content without our express permission.
10. Privacy and Data Protection
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
11. Liability
To the fullest extent permitted by law, BondiBrit will not be held liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use this website or the products sold on it. Our liability is limited to the value of the product(s) purchased.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon publication.