FAQ

FAQs
We currently offer the following sizes:
UK 6-8
UK 10
UK 12
UK 14
We offer a 14-day return policy.
We offer a full refund for items that are unopened, unused, and in their original condition, and returned in a protective plastic bag.
Sale items are non-refundable but can be exchanged or credited via a gift card.
Return shipping costs are covered by the customer.
Read our full Returns Policy for more details.
Standard Shipping: Typically delivered within 3-5 business days.
Expedited Shipping: Faster options available at checkout.
Shipping times may vary based on your location.
To keep your pieces looking their best:
Follow the care label on your product.
Wash items on a gentle cycle with mild detergent.
Avoid bleach and high heat drying.
Visit our Returns Portal on the BondiBrit website.
Enter your order number and email.
Select the item(s) you want to return.
Choose a refund, exchange, or store credit.
Follow the shipping instructions provided.
Exchanges are available for UK orders only.
For international orders, we recommend returning your item for a refund and placing a new order.
Yes! We ship worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.
In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.